Policies, Terms and Conditions:
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Red Hill Tactical., Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Credit Cards
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Additionally due to increased credit card fraud, we may ask for an ID to verify shipping address, and that you are the correct card holder.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Red Hill Tactical is not responsible for the operation of, or content located on or throughout any such site.
Multiple Product Orders
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Red Hill Tactical reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
For items that are regulated in our state, or others we may ask for an ID or other age verification process to ensure we are meeting laws of Maryland or other states that we may be shipping to.
For items that are regulated in our state, or others we may ask for an ID or other age verification process to ensure we are meeting laws of Maryland or other states that we may be shipping to.
Other Conditions
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Red Hill Tactical reserves the right to make changes to this site and these conditions at any time.
Privacy
We keep your personal information private and secure. When you make a purchase from Red Hill Tactical, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy for more information. Red Hill Tactical is not responsible for the actions of third parties.
Returns
We will gladley accept returns of items we make for a manufacturing error. We do not accept any returns once the item has left the shop for mistakes made in the ordering, not liking the color, or no longer having the firearm. We do offer a 1 year replacement waranty on our holsters, after that, we do offer a 30% discount.
We do not accept any returns on Firearms, Firearm and Magazine Parts, and Knives. The manufacturer must be contacted to complete a return for defective materials. All are inspected prior to shipment.
Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.
We will NOT accept returns when the incorrect item is ordered on your part.
We will NOT accept returns for any firearm part that was ordered.
We do not honor warranty for other manufacturers products. You must notify them of the defect in their product. This includes attachments supplied with our holsters.
You are soleley responsible for knowing the requirements and rules of your shooting division. Many different groups have different dimensional measurements to maintain rules. We try to follow rule udpates, but they are difficult at time.
We do not accept any returns on Firearms, Firearm and Magazine Parts, and Knives. The manufacturer must be contacted to complete a return for defective materials. All are inspected prior to shipment.
Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.
We will NOT accept returns when the incorrect item is ordered on your part.
We will NOT accept returns for any firearm part that was ordered.
We do not honor warranty for other manufacturers products. You must notify them of the defect in their product. This includes attachments supplied with our holsters.
You are soleley responsible for knowing the requirements and rules of your shooting division. Many different groups have different dimensional measurements to maintain rules. We try to follow rule udpates, but they are difficult at time.
Shipping Policy
Shipping Time — Most orders will ship the next business day, provided the product ordered is in stock. Custom orders may take 30 to 35 days to complete and ship from our shop. We do offer a 10 day, and a next day build time option on most holsters. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
The timeline for holster construction:
24 hours it goes to the molding area and gets batched with other similar holsters.
Within 1 week it hits the cutting room, generally it is in this location for one week.
Week 2 your new custom holster goes to the cleaning area.
Week 3 your new custom holster goes to the front for assembly and a final check.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
The timeline for holster construction:
24 hours it goes to the molding area and gets batched with other similar holsters.
Within 1 week it hits the cutting room, generally it is in this location for one week.
Week 2 your new custom holster goes to the cleaning area.
Week 3 your new custom holster goes to the front for assembly and a final check.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Shopping Cart Help
This online store is powered by 3dcart shopping cart software. The 3dcart ecommerce solution provides the means to power this Red Hill Tactical but is in no way responsible for the activities/content found within. All content found on this site; including products, web copy, promotions etc., is the sole property of Red Hill Tactical and has no direct ties to 3dcart as a company. If you have any questions about what appears inside this store, please contact us directly from our contact us page.
Taxes
Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Red Hill Tactical holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Red Hill Tactical shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Red Hill Tactical shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Red Hill Tactical will issue a refund to your card in the amount of the incorrect price